New technologies and platforms like social media are changing the field of marketing. Now marketers must know how to be consistent and engage with their consumer on these platforms. The training for these marketing positions has shifted from having marketers that excel at television and written advertisements to social media pros.
The largest shift in social media marketing is just how much engagement with the consumer that can now happen. With social media marketing, there is now a direct line of communication between the marketer or business and the consumer (Joshi, 2024). Marketers now must be ready to meet that need and engage with audiences. Lastly, along with this comes the insights received from these consumers (Joshi, 2024). Meaning, now consumers can leave more engagement and reviews for businesses.
References
Joshi, V. (2024, October 9). The power of social media in modern marketing. Forbes. https://www.forbes.com/councils/forbesbusinesscouncil/2024/10/09/the-power-of-social-media-in-modern-marketing/
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